Hours Covered: 27 hrs
Hours Per Class: 1 hr
Course Duration: 3 Months
Show and tell method of teaching
hands-on Projects
Introduction to Salesforce Marketing Cloud
Product Features and benefits
Industry Use cases
Overview
Administration
Attributes
Subscribers: Lists, All Subscribers List, Exclusion List, Publication
Lists, Suppression Lists
Data Extensions & Lists and Data Extensions
Create & Send an Email –Live Example
Classic Content
Types of Sends, Sendable and non-sendable data extensions
Send Logging, Testable data extensions
A/B Testing
Import wizard
Tracking
Triggered Sends
Industry Use-case and examples
Data Extensions
All Contacts
Data Sources
Imports
Data Designer
Contact Deletion
Industry use cases and Best Practices
Create Content
Content builder overview
Uploading and organizing the content
Templates
Content blocks
Emails, Personalization strings
Content detective
How to send email
Send classification
Sender profile
Delivery profile
Tracking
Bounces
Unsubscribes
Bounce mail management
Overview
Mobile Connect: Overview, Administration, Import & Manage
Contacts, Messages,
Mobile Push: Overview, Notifications, Analytics Builder,
Reports, Standard Reports, Discover
Web Studio
Landing pages
Code resources
Segmentation tools
Filtered segments
Refreshing segments
Measures
Query activity
Triggered email
Wait activity
Filter activity
Data extract
File transfer
Script activity
Reports: Standard Reports, Discover
Entry sources
Messaging activities
Flow control activities
Sales cloud and service cloud activities
Overview, Installation steps,
Use Cases 1: Email sends, Journey Builder Integration, Journey
Builder Salesforce Entry sources, Journey Builder Sales
Use Cases 2: Service cloud activities, Synchronized Data Source
Real Time scenarios and errors
Troubleshooting: Capture API logs, Capture Salesforce Logs
Best Practices
It covers all 5 Sections of the official Salesforce Marketing Cloud Email Specialist Certification Exam Guide.
26% Subscriber and Data Management
24% Content Creation and Delivery
26% Marketing Automation
14% Insights and Analytics
10% Email Marketing Best Practices
It explains in detail all objectives within each section (a total of 18 objectives)
Topic summaries that you can use to learn the topics efficiently
Explanations in plain English, with screenshots and diagrams (rather than endless, unremarkable text)
Easy to read bullet points
Review Flashcards (with questions and answers) for each section
Includes links to lots of extra resources for further reading
Scenarios and requirements with sample answers to test your ability to determine solutions
Unlimited Access and Updates for 12 months
5 topics
Given desired output requirements, setup Data Extensions in Marketing Cloud.
Given a customer’s business requirements, determine how to import data into Marketing Cloud.
Given a customer’s business requirements, configure segmentation tools to model subscribers and data.
Given a customer scenario, identify and troubleshoot send discrepancy based on subscriber preference management.
Knowledge Check
Given a desired sending process, recommend Marketing Cloud tools to use when preparing an email for send.
Given a customer scenario, create and customize an email message to meet customers’ needs.
Given a customer scenario, configure send settings to meet the customer requirements.
Given a customer scenario, organize and manage email campaign content.
Knowledge Check
Given a customer scenario, recommend the appropriate marketing automation solution.
Given a customer scenario, build the appropriate Automation Studio solution.
Given a customer scenario, build the appropriate Journey Builder solution.
Knowledge Check
Given a customer scenario, explain the different metrics available for email campaigns and what each one means.
Given an email campaign, describe the steps involved to analyze the performance results.
Given a customer scenario, configure and run Marketing Cloud ad hoc and automated reports.
Given a customer scenario, recommend an Einstein product that will analyze campaign effectiveness.
Knowledge Check
Given a customer scenario, evaluate elements and techniques of email marketing to design effective emails and email programs.
Given a customer scenario, differentiate elements of an email that can impact message deliverability.
Given a customer scenario, demonstrate appropriate and effective subscriber acquisition and retention methodologies.
Knowledge Check
Remember...
This is just a sample, for the real experience take a look at our Marketing Cloud Email Specialist practice exams
Each exam is timed, so you can test yourself under timed conditions
Single and multiple choice questions as in actual exam
Topic Exams - practice questions on a specific topic to ensure that you have grasped it
Detailed explanations, screenshots and reference links so you are not left wondering
Section level feedback - so you know where you need to concentrate your study
Scenario based questions
Ask any questions you have regarding the topics and get a personal response in the forums
Unlimited Access and Updates for 12 months
Take the practice exams as many times as you like within the access period of 12 months
The Salesforce Marketing Cloud Email Specialist Certification is a credential offered by Salesforce that validates the knowledge and skills of professionals working with the Salesforce Marketing Cloud platform, specifically in the area of email marketing. It demonstrates expertise in creating, managing, and optimizing email campaigns using Salesforce Marketing Cloud.
A Salesforce Marketing Cloud Email Specialist specializes in email marketing using the Salesforce Marketing Cloud platform. They have in-depth knowledge and expertise in creating, managing, and optimizing email campaigns and utilizing the various features and functionalities of Salesforce Marketing Cloud for effective email marketing strategies.
Industry Recognition: Salesforce is a widely recognized and respected platform in the technology industry. Having the Salesforce Marketing Cloud Email Specialist certification demonstrates your commitment to mastering email marketing with Salesforce Marketing Cloud and enhances your professional credibility.
Enhanced Marketing Skills: The certification program covers various aspects of email marketing, including email design, personalization, automation, data segmentation, and performance analytics. Learning these skills equips you with the knowledge and tools to create targeted, engaging, and effective email campaigns.
Competitive Advantage: In a competitive job market, having a Salesforce Marketing Cloud Email Specialist certification sets you apart from other candidates. It demonstrates your dedication to continuous learning, staying updated with industry best practices, and leveraging advanced email marketing techniques.
Professional Growth: Learning Salesforce Marketing Cloud Email Specialist fosters continuous professional growth. As you dive deeper into email marketing concepts and strategies, you expand your knowledge base and become equipped to take on more challenging projects, lead email marketing initiatives, and contribute to the success of marketing campaigns.
Networking Opportunities: By joining the Salesforce ecosystem through the certification, you gain access to a vast network of professionals, including experts, practitioners, and peers in the Salesforce Marketing Cloud community. This network provides opportunities for collaboration, knowledge sharing, and staying up-to-date with the latest industry trends.
The field of Salesforce Marketing Cloud Administration provides a diverse array of promising career paths, including:
Salesforce Marketing Cloud Email Specialist
Salesforce Marketing Cloud Email Admin
Salesforce Marketing Cloud Email Consultant
Salesforce Marketing Cloud Email Developer
Salesforce Marketing Cloud Email Specialist: $80,000 – $110,000/year
Salesforce Marketing Cloud Email Admin: $95,000 – $120,000/year
Salesforce Marketing Cloud Email Consultant: $110,000 – $140,000/year
Salesforce Marketing Cloud Email Developer: $110,000 – $140,000/year
Proves mastery of Salesforce features and best practices
Increases credibility and marketability to employers
Provides access to exclusive Salesforce resources and communities
Offers opportunities for networking and professional growth
Helps secure higher-paying roles and faster career advancement
Salesforce Email Specialist: The Salesforce Marketing Cloud Email Specialist credential is designed for those who can demonstrate knowledge, skills, and experience in email marketing best practices. Includes message design, subscriber and data management, inbox delivery, and external integrations with the Marketing Cloud email application.
Salesforce Marketing Cloud Admin: The Salesforce Marketing Cloud Administrator credential is designed for administrators who can configure Marketing Cloud products utilizing industry and product best practices. Candidates should be generally familiar with data structure in subscriber data management and can thoroughly navigate Setup. Certified Marketing Cloud Administrators can successfully troubleshoot account configuration and user requests.
Salesforce Marketing Cloud Consultant: The Salesforce Marketing Cloud Consultant credential is designed for those who can set up and implement the Salesforce Marketing Cloud email application tools, providing solutions to execute both tactical and strategic email campaigns. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and work with stakeholders to define requirements.
Salesforce Marketing Cloud Developer: Certified Marketing Cloud Developers have hands-on experience developing across the full platform. They create personalized, dynamic messages and landing pages, and are fluent in Marketing Cloud scripting languages. They’re also experienced in advanced segmentation, reporting and analytics, and data configuration.
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Certification Practice Exam
World Class LMS
Salesforce Pro Community
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This is what you get:
Live Class Sessions
1 Hour Per Class
3 Days A Week
Hands-On Exercises
Salesforce Platform Access
Certification Practice Exam
World Class LMS
Salesforce Pro Community
Any discount coupon will be applied at checkout.
This is what you get:
Live Class Sessions
1 Hour Per Class
3 Days A Week
Hands-On Exercises
Salesforce Platform Access
Certification Practice Exam
World Class LMS
Salesforce Pro Community
The discount coupon will be applied at checkout.
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Master Salesforce at your own pace! Our self-paced course provides hands-on learning, empowering you to customize the platform, build practical skills, and conquer the certification exam with deep knowledge. and confidence.
Over 400 practice questions, 6 full practice exams of 60 questions each, same as the actual exam, Practice questions that cover all 7 sections of the official Salesforce Certification Exam Guide. Get started today!
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FUNCTIONAL CONSULTANTS
Salesforce Cloud CRM
Salesforce Platform App Builder
Salesforce Advanced Administrator
Salesforce Tableau & Einstein Consultant
Salesforce Marketing Cloud
Marketing Cloud Email Specialist
Salesforce Project Management
TECHNICAL CONSULTANTS
Salesforce Cloud CRM
Salesforce Platform App Builder
Salesforce Marketing Cloud
Marketing Cloud Email Specialist
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